Because it is all about you

We invite you to make comments and suggestions to improve your experience with us as a customer. You are welcome to do so anonymously should you prefer.

What does this mean

  • An independent customer satisfaction consultant will be in contact with you after any dealing with us. This includes queries, quotes, sales, repairs, training and support. They will ask questions related to promptness, accuracy, helpfulness and general satisfaction. We urge you to give honest feedback. You may ask the consultant to keep your feedback anonymous.
  • You can leave comments, compliments, recommendations, suggestions or complaints on this page.

The aim

  • To give you the service you deserve and require

Roadmap

  • We are in the process of developing new features that will allow you to log in under your own profile to review your orders, repair progress, calibration services and certificates.

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